During the winter season and sometimes in the off-season the Booking Officer appoints a Lodge Captain. This is usually a member who is staying in the lodge for all or part, of the week. The name of the appointed Lodge Captain(s) appears in the email sent to people 5 days before the start of their stay at the Lodge.
There is an on-line form for the Lodge Captain to provide feedback about the state of the Lodge. A link to the form is provided in the email sent to visitors soon after the end of their stay. The form can also be found HERE. The feedback is extremely important in the operation of the Lodge and we encourage Lodge Captains to complete the form.
The Lodge Captain’s role encompasses the following:
- Being the first point of contact for all members and guests staying in the lodge.
- Making yourself known to all guests and making them feel welcome.
- Keeping a general eye on things and maintaining The Lodge Atmosphere.
- Being the first point of contact for any problems. If it is urgent e.g. plumbing/electricity then contact handyman. If in any doubt, contact the lodge maintenance officer. If it is a booking problem, contact booking officer.
- Explaining to first time guests how things work e.g. labeling of shelves in fridge and pantry unit, all drinks in drinks fridge etc.
- Checking the contents of the spare shelf in the fridge and throwing out food that appears to have passed its use by date, especially milk. Moving items that appear to have been left behind but may still be of use to either the shelf labeled “Spare” on the top right-hand side of the fridge or shelf labeled for “community use” on right-hand side of the kitchen.
- Checking provisions supplied by lodge, and ensuring that there is a supply readily available for use, e.g. toilet paper, fire wood, fire starters, cleaning products, kitchen essentials such as paper towel, cling wrap or laundry washing detergent and checking that both BBQ gas bottles are filled.
- Purchasing any items required. The invoice/receipts should be sent to the accounts officer for reimbursement.
- Replacing any blown light globes. There is a supply in hall cupboard on the 2nd floor.
- Ensuring that the garbage bins and recycle bins in kitchen are emptied.
- Making sure garbage bins and recycling bins go out on the correct nights and are brought back in the following day. See calendar posted on main Fridge and front Notice Board.
- If necessary, reminding people to park their cars efficiently to make best use of the car parking space.
- Checking that doors are closed and locked and downstairs windows when everybody leaves, especially check spa door and that the 2 fire doors upright bolts are fully engaged.
- Ensure the spa is turned off and not running over night.
- Undertaking spa filter change every two weeks.
- Checking that lights and heaters are turned off when not needed, especially drying room.
- Checking that the sensor light at front door is switched on.
- Making sure that outdoor furniture is stored inside and BBQ is covered up.
- Making sure that the Log splitter, axe etc are kept inside foyer, not outside, and wood cage is locked.
- If rooms are empty, checking that there are the right number of pillows and rooms look welcoming.
- Complete the feedback form to provide crucial information about the conditions at the Lodge.
- Is the acting Fire Warden during their stay.
The job of the Lodge Captain is VERY important to the functioning of the Lodge.
We thank you very much for taking on the role!