| Classes of People Able to Book |
| Booking Rules for Members Off-Season |
| Booking Rules for Members Season |
| Other Booking Conditions |
| Booking Schedule for Members |
Classes of People Able to Book
Member: A person owning a share in the Lodge. Members have been given an access to the CBDW Booking Engine and should made bookings through this access. Members are entitled to special prices for bookings and priority access to bookings for the ski season.
Member Partner: A person nominated by a member and approved by the Board as their partner. Member partners must be nominated for an entire calendar year. Member partners generally do not have an access to the Booking Engine but they can obtain special prices for bookings made through the member access.
Non-Member Friend of Piste Haus: A person who has been given access to the Booking Engine to make bookings at the Lodge. Friends of Piste Haus have an established connection with the Lodge and its members. Others can be given this status by contacting the Booking Officer giving the details of their connection with the Lodge.
Prices for Members
Prices and Season Dates can be found on the Member Booking Page.
Booking Rules for Members Off Season
A. Bookings at the Lodge are strictly by room and do not depend on the number of people in the room (up to maximum capacity). The room prices are as follows:
- Member Off Season First Room: Priced at Member First Room Rate. The member, or the nominated member partner, must be an occupant of the room on all nights of the booking. But the remaining beds in the room can be filled with anyone else.
- Member Off Season Second Room for family and friends: Priced at Member Second Room Rate. The member, or nominated member partner, does not have to be an occupant of the room.
B. A member can book two rooms at a discounted rate on any given night. One is fully discounted for themselves or their nominated partner (as above); and the second for family and friends is partly discounted (also as above). The second partly discounted room must only be on nights that the member also has a booking. Any further room bookings by a member on that night are at the Non-Member rate.
C. Bookings (both for Members and for Non-Members) for the off season open at 9am on Jun 01 (i.e., just before the start of the ski season prior to that off season). At this time the entire (although see below) of the following off- season is available to be booked and there is no restriction on the total number of nights that can be booked. The Booking Officer may however restrict the booking of high demand periods such as the Christmas/New Year period.
D. All bookings are made subject to the approval of the Booking Officer. Piste Haus reserves the right to reject applications not in the best interest of Lodge Members.
E. Payment for bookings must be made by a credit card (Visa or Mastercard) at the time of booking. In exceptional circumstances payment may be made within 7 days by arrangement with the Booking Officer, unpaid bookings will be automatically cancelled soon after that time (examples include; special winter booking arrangements and whole of lodge bookings).
F. Bookings may be cancelled through the online system by the person who made the booking. For cancellations more than 60 days in advance a full refund is given. For cancellations more than 30 days in advance the maximum refund is the amount paid less 50%. For cancellations less than 30 days in advance there is no refund. Where the room(s) is rebooked the equivalent value will be recredited less a 25% administration fee. This applies to all bookings all year, both for members and for non-members.
G. Refunds for cancelled bookings when requested and where credits are not fully used are made by EFT as soon as possible. To make a refund the Booking Officer must be given banking details. An option to allow some refunds to be made by credit card is being evaluated.
H. All occupants (including children) must be booked into a room on the online system, along with their emergency contact number. This is a mandatory non-negotiable requirement, ensuring that all people occupying the Lodge are registered.
I. Member’s and Friends of Piste Haus Shoulder Season Whole Lodge bookings are for a minimum of 5 days. Off Season bookings are a minimum of 2 days.
J. Charging of electric vehicles and electric bikes at the lodge is not permitted for safety and insurance purposes. The nearest charging station is the NRMA Charging Station at 3 Snowy Avenue, Jindabyne.
Booking Rules for Members (Season)
A. Bookings at the Lodge are strictly by room and do not depend on the number of people in the room (up to maximum capacity). The room prices are as follows:
- Member Season First Room: Priced at Member First Room Rate. The member, or the nominated member partner, must be an occupant of the room on all nights of the booking. But the remaining beds in the room can be filled with anyone else.
- Member Season Second Room for family and friends: Priced at Member Second Room Rate. The member, or nominated member partner, does not have to be an occupant of the room.
B. A member can book two rooms at a discounted rate on any given night. One is fully discounted for themselves or their nominated partner (as above); and the second for family and friends is partly discounted (also as above). The second partly discounted room must only be on nights that the member also has a booking. Any further room bookings by a member on that night are at the Non-Member rate.
C. The opening time for bookings depends on the type of booking being made. The schedule is as follows:
Levies ($200) are due on January 1 and MUST be paid by January 25 to make a booking.
Booking Schedule for Members 2024 Winter Ski Season
| Date (2024) | Booking Period | Type of Bookings That Are Allowed |
| 26 Jan | Member Request Period | * Member 7 and 5 day bookings. * Member Whole of Lodge Shoulder bookings (7 and 5 day bookings during 10-30 Jun and 14 Sep-7 Oct; excludes members only room) – contact Booking Officer to make bookings. * Bookings must start on a Sunday. * Maximum of 14 days for any booking. * Total of 21 nights maximum (not including 2nd room for Members) * Members second room must be exactly the same nights as primary booking. * Bookings are wait-listed. * Booking Officer Allocation and Member booking payment will occur 9-15 Feb. |
| 15 Feb | Members Top Up and Friends of PH Whole of Lodge Shoulder Bookings | * Maximum of 14 days for any booking. * Book and Pay (First in, First booked) * Bookings must start on a Sunday * Member 7 and 5 day bookings can continue to be made. * Total of 21 nights maximum (not including 2nd room for Members). Member 2nd room must be exactly the same as primary booking. * Friends of PH Whole Lodge Shoulder bookings (7 and 5 day bookings during 10-30 Jun and 14 Sep-7 Oct; excludes members only room) – contact the Booking Officer to make bookings. |
| 19 Feb | Friends of PH 7 and 5 day bookings | * Any booking maximum of 14 nights. * Book and Pay (First in, First Booked). * Bookings must start on a Sunday. |
| 1 Mar | Weekend and other bookings for Members | * Any booking maximum of 14 nights. * Book and Pay (First in, First Booked). * Excludes 1 night bookings; cannot be broken over a weekend. * Total of 29 nights maximum (not including 2nd room for Members). * Members 2nd room can now be shorter than primary booking. |
| 9 Mar | Weekend and other bookings for Friends of PH | * Any booking maximum of 14 nights. * Book and Pay (First in, First booked). * Excluding 1 night bookings; cannot be broken over a weekend. |
| 1 Jun | All bookings open | * Book and Pay (First in, First booked) * Unrestricted bookings (any total number of nights; any duration; 1 night possible; can break over weekend). |
D. All bookings are made subject to the approval of the Booking Officer. Piste Haus reserves the right to reject applications not in the best interest of Lodge Members.
E. Payment for bookings must be made by a credit card (Visa or Mastercard) at the time of booking. In exceptional circumstances payment may be made within 7 days by arrangement with the Booking Officer, unpaid bookings will be automatically cancelled soon after that time (examples include; special winter booking arrangements and whole of lodge bookings).
F. Bookings may be cancelled through the online system. For cancellations more than 28 days in advance a full refund is given. For cancellations more than 14 days in advance and up to 28 days in advance the maximum refund is the amount paid less 50%. For cancellations up to 14 days in advance there is no refund. This applies to all bookings all year, both for members and for non-members.
G. Refunds for cancelled bookings when requested and where credits are not fully used are made by EFT as soon as possible. To make a refund the Booking Officer must be given banking details. An option to allow some refunds to be made by credit card is being evaluated.
H. All occupants (including children) must be booked into a room on the online system, along with their emergency contact number. This is a mandatory non-negotiable requirement, ensuring that all people occupying the Lodge are registered.
I. Member’s and Friends of Piste Haus Shoulder Season Whole Lodge bookings are for a minimum of 5 days. Off Season bookings are a minimum of 2 days.
J. Charging of electric vehicles and electric bikes at the Lodge is not permitted for safety and insurance purposes. The nearest charging station is the NRMA Charging Station at 3 Snowy Avenue, Jindabyne
Other Booking Conditions
- Members may make bookings only if levies have been paid. These are due 1 January and must be paid by Jan 25 to make a booking.
- Children under 18 must be accompanied by an adult.
- Piste Haus reserves the right to reject applications for bookings not in the best interest of Lodge members
- Weekly bookings start at 1pm on a Sunday and end at 11am on the following Sunday.
- Check in time is 1pm. Check out time is 11am.
- Bookings can be checked via the Lodge Booking Engine. You will need your member number and name to do so.
- All cleaning duties must be carried out and rooms vacated by 11am on the day of departure. Luggage may be left in the foyer and the ground floor facilities may be used until 5pm.
- The Booking Officer will appoint a Lodge Captain for the period of your stay. The role of the Lodge Captain is to manage the use and amenity of the Lodge.
- Members are encouraged to make bookings for the winter weekday periods (Sunday to Thursday nights) whenever possible. These bookings provide additional space for the popular weekend nights.